Service Policy
At Cleaners Chemical, we specialize in Wet Cleaning and Laundry Products. We understand that properly functioning laundry equipment and chemical dispensing systems are essential to maintaining consistent cleaning results and efficient operations.
We tailor the appropriate selection of products to meet the particular needs of the client, then we review machine formulas and recommend dispensing systems.
What We Service
Our technical support and service program is focused specifically on the dispensing of our products and the machine formulas they are being used on.
We provide programming assistance for commercial laundry equipment and the chemical dispensing systems used with those machines when our products are in use.
Remote & Web-Based Support
Many issues can be diagnosed or resolved without an on-site visit. Our team provides phone and web-based technical support, allowing us to work directly with your staff to troubleshoot equipment, review settings, and assist with programming.
Remote support can help reduce downtime and eliminate the need for an unnecessary service visit.
Service & Payment Terms
- Remote Technical support and troubleshooting assistance are provided at no charge.
- Dispensers, installation, and programming services are pre-paid.
- Installation appointments are scheduled after the required equipment and services have been paid for.
- Additional equipment, modifications, or services outside the original scope may be subject to additional charges.
Need Wet Cleaning and Laundry Technical Assistance?
Contact Cleaners Chemical for technical support, dispenser programming, installation, or assistance with your laundry or wet cleaning results.